This notice explains how Mohammed Saber Uddin, trading as Uprise, collects and uses your personal data. Mohammed Saber Uddin, trading as Uprise, is the data controller for the information you give us.
What we collect
- Your name, email address, telephone number and delivery and billing addresses.
- Your order history and any messages you send us.
- Technical data such as your IP address, browser type and pages visited, collected through cookies.
Payments are processed through Shopify checkout, and card details are handled by our payment provider. We do not store your card details ourselves.
How we use it
- To process and deliver your order, and to arrange collection or delivery of large items. This is necessary to perform our contract with you.
- To handle returns, warranty claims and questions. This is necessary to perform our contract with you.
- To keep accounting records, which we retain for six years. This is a legal obligation.
- To send marketing emails, only if you have agreed to receive them. You can unsubscribe at any time.
- To improve our website and prevent fraud. This is in our legitimate interests.
Who we share it with
We share your data only with the providers that help us run the business, including our e-commerce platform Shopify, our payment provider and our delivery partners. We do not sell your data.
How long we keep it
We keep order and accounting records for six years to meet our legal obligations. Marketing preferences are kept until you unsubscribe.
Your rights
Under UK GDPR, you have the right to ask for a copy of your personal data, ask us to correct or delete it, object to or restrict how we use it, and ask for it to be transferred to you or another provider. Email info.msutrade@gmail.com and we will respond within one month.
If you are not satisfied with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
We use cookies that are needed for the shop to work, such as keeping items in your basket. With your consent, we may also use cookies for analytics. You can change your cookie choices at any time.
Uprise is a trading name of Mohammed Saber Uddin, a sole trader. Address: 185 Plashet Road, London, E13 0QZ, United Kingdom. Email info.msutrade@gmail.com, telephone 07477 110459. Not registered for VAT.